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Citrix Receiver allows for Citrix connections to be made from lots of different types of devices, including devices running Microsoft Windows OS, Android OS, Apple iOS and the various Linux OS families. Today I will be taking a quick look at installing Citrix Receiver on Mac OS X (10.13, aka High Sierra).
I could not find Citrix Receiver on the Apple App Store on my Mac, so I had to install it via a download from Citrix.
Jul 09, 2018 The macOS High Sierra 10.13.6 update adds AirPlay 2 multi-room audio support for iTunes and improves the stability and security of your Mac. This update is recommended for all users. AirPlay 2 for iTunes Control your home audio system and AirPlay 2-enabled speakers throughout your house.
First load up your preferred web browser (I’ve tested with both Apple Safari and Google Chrome) and browse to https://www.citrix.co.uk/downloads/citrix-receiver/mac/
The current (as of May 9th 2018) download is Receiver version 12.9.1 and the download is dmg (disk mountable image) file that comes in at just under 50MB. Once downloaded and opened the dmg file should put a disk icon on your Mac desktop.
This contains a .pkg (package) file and a .app (application) file. The “Install Citrix Receiver” file does exactly as you would expect; it installs Citrix. Double click it to begin the installation. The “Uninstall Citrix Receiver” application uninstalls (removes) Citrix Receiver.
The installer warns that you are running an installation package; proceed only if you are the owner/admin of the device and want Citrix Receiver.
Once the installer has finished it will ask if you wish to keep the disk image and package or if you want to move it to the trash.
Personally I am a fan of keeping the original (source) installation files in case of issues later on (i.e. if I need to uninstall or reinstall a particular version of an application).
To “eject” (i.e. close) the disk image, right click it and choose Eject “Citrix Receiver”.
Now go back to your preferred web browser (again, I tested Apple Safari and Google Chrome) and navigate to your organisations Citrix portal web address.
Google Chrome gave me a warning about opening Citrix Receiver for the first time and asking if I wanted to associate a file (Citrix Receiver uses .ica files) with Citrix Receiver.
Again, only proceed with setting file associations, opening new applications or trusting a website to run a plug in if you are the owner/admin of the computer and trust the site!
Clicking “Open” and “Open Citrix Receiver Launcher” opened Citrix Receiver.
Apple Safari asked if I wanted to trust my organisation’s website to use the Citrix Receiver plug in.
Clicking “Trust” opened Citrix Receiver.
When Citrix Receiver has been installed on Mac OS X it places a Citrix Receiver icon in the system bar at the top of the screen:
This icon allows the user access to Receiver (if you want to access directly to a Citrix store front rather than via a web browser), Preferences (controlling what Citrix can access locally when in a Citrix session, clear the Citrix Receiver cache), the option to check for updates and an option to Quit (close) Receiver.
EDIT (OCT 2018): Receiver is now Workspace app; see https://geektechstuff.com/2018/10/11/citrix-receiver-becomes-citrix-workspace-app-october-2018/
Hi- I bought a new macbook air. Installed Java 8 update 181. I can see the Java icon in system pref.
Two Issues
I cannot verify JAVA install via the Java verify website
Edit exception site list - add button is greyed out.
I need Java to access my office computer remotely. As Java cannot be verified, my office software wont load.
Need help.
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-25 19:41:26
Download EtreCheck from https://etrecheck.com
Runtime: 4:16
Performance: Good
Problem: Other problem
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Unsigned files - There are unsigned software installed that could be adware and should be reviewed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Encrypting - A drive is currently encrypting. The computer may run more slowly than normal until the encryption finishes.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
MacBook Air (13-inch, 2017)
MacBook Air Model: MacBookAir7,2
1 1.8 GHz Intel Core i5 (i5-5350U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 3
Video Information:
Intel HD Graphics 6000 - VRAM: 1536 MB
Color LCD 1440 x 900
Drives:
disk0 - APPLE SSD SM0128G 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 121.12 GB
disk1s1 - Macintosh HD (APFS) 121.12 GB (39.01 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 121.12 GB (21 MB used)
disk1s3 - Recovery (APFS) [Recovery] 121.12 GB (530 MB used)
disk1s4 - VM (APFS) [APFS VM] 121.12 GB (2.15 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 121.12 GB (79.29 GB free)
APFS
Mount point: /
Encrypting: 37% done
disk1s4 - VM [APFS VM] 121.12 GB (79.29 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en2: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 5.00 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About a day
System Load: 2.27 (1 min ago) 2.33 (5 min ago) 2.14 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.aaa.windscribe.firewall_on.plist
Executable: /bin/bash '/Users/***/Library/Application Support/Windscribe/Windscribe/windscribe_pf.sh'
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Citrix Receiver For Mac High Sierra 10.13.4 Download
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.videostream.launcher.plist
Executable: /Applications/Videostream.app/Contents/Resources/node /Applications/Videostream.app/Contents/Resources/lib/index.js
Launchd: /Library/LaunchDaemons/com.videostream.updater.0.3.4.plist
Executable: /Library/Scripts/Videostream/Videostream.update
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
7 32-bit apps
Kernel Extensions:
/Library/Application Support/Citrix Receiver
[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.9.1 - SDK 10.9)
![10.13.44 10.13.44](/uploads/1/2/6/5/126545016/726050329.png)
/Library/Application Support/Malwarebytes/MBAM/Kext
[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.4 - SDK 10.13)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 167 Apple tasks |
[Running] | 118 Apple tasks |
[Other] | One Apple task |
System Launch Daemons:
[Not Loaded] | 37 Apple tasks |
[Loaded] | 171 Apple tasks |
[Running] | 126 Apple tasks |
Launch Agents:
[Running] | com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-04-28) |
[Loaded] | com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-04-28) |
[Running] | com.citrix.ReceiverHelper.plist (? 369731a0 - installed 2018-04-28) |
[Running] | com.videostream.launcher.plist (? 99a40bd - installed 2017-10-12) |
[Loaded] | com.oracle.java.Java-Updater.plist (? 4eed2393 - installed 2018-08-21) |
[Running] | com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-08-06) |
Launch Daemons:
[Running] | com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-08-06) |
[Running] | com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2018-08-21) |
[Running] | com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-08-06) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-08-21) |
[Loaded] | com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-04-28) |
[Loaded] | com.aaa.windscribe.firewall_on.plist (? 5a84d81f - installed 2018-08-24) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) |
[Running] | com.videostream.updater.0.3.4.plist (? b96b2b8b - installed 2017-10-12) |
User Launch Agents:
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-21) |
User Login Items:
Windscribe Application (Windscribe Limited - installed 2018-06-28)
(/Applications/Windscribe.app)
iTunesHelper Application (Apple - installed 2018-08-22)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
CitrixICAClientPlugIn: (installed 2018-08-23)
QuickTime Plugin: (installed 2018-03-28)
JavaAppletPlugin: (installed 2018-08-24)
3rd Party Preference Panes:
Java (installed 2018-07-07)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU | Location |
kernel_task | Apple | 30 | |
RTProtectionDaemon | Malwarebytes Corporation | 20 | |
update_dyld_shared_cache | Apple | 16 | |
WindowServer | Apple | 13 | |
java | ? | 9 | /Library/Internet Plug-Ins/JavaAppletPlugin.plugin |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
Google Chrome Helper (16) | Google, Inc. | 1.30 GB | |
kernel_task | Apple | 778 MB | |
mdworker (14) | Apple | 314 MB | |
java | ? | 262 MB | /Library/Internet Plug-Ins/JavaAppletPlugin.plugin |
Google Chrome | Google, Inc. | 179 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
mDNSResponder | Apple | 335 KB | 104 KB | |
Windscribe | Windscribe Limited | 23 KB | 5 KB | |
netbiosd | Apple | 19 KB | 8 KB | |
apsd | Apple | 5 KB | 7 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy (0-100) | Location |
WindowServer | Apple | 6 | |
java | ? | 3 | /Library/Internet Plug-Ins/JavaAppletPlugin.plugin |
Google Chrome Helper (16) | Google, Inc. | 1 | |
Google Chrome | Google, Inc. | 0 | |
mdworker (14) | Apple | 0 |
Virtual Memory Information:
Available RAM | 3.25 GB |
Free RAM | 39 MB |
Used RAM | 4.75 GB |
Cached files | 3.21 GB |
Swap Used | 110 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Videostream | 0.3.4 | 2018-08-21 |
iTunes | 12.8 | 2018-08-22 |
Malwarebytes for Mac | 1.0 | 2018-08-22 |
Microsoft Office 2016 for Mac | 15.13.3 | 2018-08-22 |
JDK 8 Update 181 | 1.1 | 2018-08-23 |
Citrix Receiver | 12.9.1 | 2018-08-23 |
dbRASweb Autoconfiguration | 1.1.1 | 2018-08-23 |
Java 8 Update 181 | 1.0 | 2018-08-24 |
End of report
MACBOOK AIR (13-INCH, 2017), macOS High Sierra (10.13.4)
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